returns Archives - Marketing Tech News https://www.marketingtechnews.net/news/tag/returns/ Digital Marketing News: customer experience, social, mobile marketing Tue, 18 Oct 2022 14:37:12 +0000 en-GB hourly 1 https://www.marketingtechnews.net/wp-content/uploads/sites/6/2020/09/marketing-icon-60x60.png returns Archives - Marketing Tech News https://www.marketingtechnews.net/news/tag/returns/ 32 32 25% of UK’s leading brands charge consumers for returning online purchases https://www.marketingtechnews.net/news/2022/oct/18/25-of-uks-leading-brands-charge-consumers-for-returning-online-purchases/ https://www.marketingtechnews.net/news/2022/oct/18/25-of-uks-leading-brands-charge-consumers-for-returning-online-purchases/#respond Tue, 18 Oct 2022 14:37:08 +0000 https://www.marketingtechnews.net/?p=108435 A quarter (25%) of the UK’s leading brands such as Zara and Boohoo are now charging shoppers to return purchases they have made online; a year-on-year increase of 14%. The State of Operations Experience Management Study Series 2022, conducted by parcelLab, the Operations Experience Management platform, found that of those consumers being charged for making... Read more »

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