If Lloyd’s wants to change workplace behaviour, it needs to rethink how it judges performance
Opinion Last month, the employees of Lloyd’s of London received an email in which their chief exec, John Neal, urged them to behave appropriately during the ‘particularly challenging time of year’. Considering the date it was sent, December being the time of winding down, drinking up, and, of course, Christmas shindigs, coming after a lawsuit and more than 500 staff reports of sexual harassment over the past year, the powers-that-be at the insurer might have been...