Most UK consumers will pay more to guarantee a great digital experience
Despite the cost-of-living crisis, over half of UK consumers (59%) would be willing to pay more for a product of service if it guaranteed a positive digital experience.
That is according to new research from FullStory, the leader in Digital Experience Intelligence (DXI).
The research examines the link between digital experiences (DX) and profitability, incorporating data from over 7,000 consumers across multiple industries in the UK, USA, Germany, The Netherlands,...