What can mobile coupons add to the customer experience?
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It’s no secret, everyone loves a discount. Supermarkets and retailers have used coupons for decades to draw in new customers or simply to gain market share for a product.
And it’s big business: according to Valassis, consumers are benefitting from approximately £3.3bn worth of coupons or vouchers per year.
The second coupon revolutionTesco’s Clubcard launch was one of the most important retail innovations of the...