Look to the cloud as the silver lining for CX and fast fashion’s global growth

With ASOS citing IT as a key factor in its profit slump in recent days, should fast growth retail companies be looking to the cloud?

According to ASOS’ CEO, Nick Beighton, the last financial year was a “pivotal period” for the former fashion sector darling, which saw profits fall 68%. The company blamed issues with their new distribution centres in the US and Germany, saying that their systems were unable to meet demand from on-trend customers in the 237...